Shipping

  What are the shipping fees?

Hong Kong Domestic & Macau

  • Her's uses SF Express or Fedex for these areas.
  • A standard fee of HKD30 will be charged for orders below HKD500. 
  • FREE SHIPPING on a single order over HKD500.

CHINA/ TAIWAN

  • Her's uses SF Express or Fedex for these areas.
  • A standard shipping fee of HKD60 will be charged for orders below HKD800.
  • All custom issues and/or fees incurred will be the responsibility of the customer.
  • FREE SHIPPING on a single order over HKD800.

ASIA 

  • Her's uses FEDEX for these areas.
  • A standard shipping fee of USD20 will be charged for orders below USD100.
  • All custom issues and/or fees incurred will be the responsibility of the customer.
  • FREE SHIPPING on a single order over USD100.

INTERNATIONAL

  • Her's uses FEDEX to ship all international orders. 
  • A standard shipping fee of USD35 will be charged for orders below USD200.
  • All custom issues and/or fees incurred will be the responsibility of the customer.
  • FREE SHIPPING on a single order over USD200.

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PLEASE NOTE!

  • Customers will receive an e-mail notification when an order has been shipped. 
  • For Hong Kong domestic orders, please pick up your parcel within 3 days. In the case that your order is returned to us, any extra shipping fees incurred will be the responsibility of the customer. 
  • For all other orders apart from Hong Kong, we do not accept any returns/ exchange.